Privacy statement

This page was last modified on 25-03-2021.

We are fully aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy at all times. On this page, we have set out which data we collect when you use our services or website, why we collect this data and how we use it to improve your user experience. So that you understand exactly how we work.

This privacy policy applies to the services offered by the Piet Hein Eek Hotel. The Piet Hein Eek Hotel is not responsible for the privacy policies of other sites and sources. By using this website, you consent to accepting our privacy policy. The Piet Hein Eek Hotel respects the privacy of all users of its website and takes care to ensure that the personal information you provide to us will be treated confidentially.

Use of our services

If you register for one of our services, we will ask you to provide personal data. This information is used to provide the service(s) in question. The data is stored on the secure servers of the Piet Hein Eek Hotel or, if necessary, the server of a third party.

By ‘third parties’ is understood:

  1. The (online) reservation system;
  2. The accounting system Twinfield;
  3. If, in the future, another third party becomes applicable, we will immediately amend our privacy statement.

Below you will find an overview of the personal data that we process and that may be shared with third parties:

  • Contact details:
    • Name, telephone number, e-mail address, etc.
  • Information for the booking:
    • Location, date, number of people, etc.
  • Payment information:
    • Credit card or information we receive via iDeal.

Security

The Piet Hein Eek Hotel ensures the proper security of personal data through a secure hotel website (with SSL certificate). Furthermore, all data noted via telephone contact will be deleted immediately after it has been processed in the reservation system.

CCTV

The Piet Hein Eek Hotel uses video surveillance to the extent necessary to secure its property and protect its guests. The Piet Hein Eek Hotel uses camera images to gain insight into people’s activities.

Communication

Whenever you send us an e-mail or other message, it is possible that we will save these messages. We will sometimes ask you for your personal details that are relevant to the situation in question. This makes it possible to process your
questions and answer your queries. The information is saved on the Piet Hein Eek Hotel’s own secure servers or those of a third party. We will not combine these details with other personal information we have access to.

Purposes

We do not collect or use information for purposes other than those purposes describes in this privacy statement, unless we have expressly asked your permission to do so in advance.

Changes

This privacy statement relates to the use of and the possibilities on this website. Any adjustments and/or changes to the website may lead to alterations in this privacy statement. We therefore advise consulting this privacy statement on a regular basis.

Retention period

Personal data will be stored on the secure servers of the Piet Hein Eek Hotel or those of a third party for an indefinite period of time. This information will be retained so that we can better provide our services.

Your rights

We offer visitors the opportunity to view, edit or delete all the personal information that has been provided to us at any time. In addition, you also retain the right to ‘data portability’. This means that you have the right to ask us to
transfer the information we have about you to another organisation. You also retain the right to submit a complaint to the Dutch Data Protection Authority, should you believe that your data is being used in a way that violates the privacy
law.

Feedback

We regularly check our compliance with this privacy policy. If you have any further questions about our privacy policy, please get in touch:


The Piet Hein Eek Hotel
Beeldbuisring 201, 5651 HA Eindhoven
+31 (0) 40 40 09 005
hotel@pietheineek.nl