Privacy statement

This page was last modified on 25-03-2021.

We are aware that you place your trust in us. We, therefore, see it as our responsibility to protect your privacy at all times. On this page, we inform you which information we collect when using our services or website, why we collect this information and how we use it to improve your user experience. This way you understand exactly how we work.

This privacy policy applies to the services of het Hotel van Piet Hein Eek. Het Hotel van Piet Hein Eek is not responsible for the privacy policy of other sites and sources. By using this website you indicate that you accept our privacy policy. The Hotel van Piet Hein Eek respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.

Use of our services

When you sign up for one of our services, we ask you to provide personal data. These data are used to be able to perform the relevant service. The data is stored on the secure servers of het Hotel van Piet Hein Eek or, if necessary, the servers of a third party.

By ‘third parties’ is understood:

  1. The RoomRaccoon (online) reservation system
  2. The Twinfield accounting system;
  3. If another party is added in the future, we will immediately adjust this in our privacy statement.

Below you will find an overview of the personal data that we process and that may be shared with third parties:

  • Contact details:
    • Name, telephone number, e-mail address, etc.
  • Information for reservation:
    • Location, date, number of persons, etc.
  • Information for payment:
    • Credit card, or data that we receive via iDeal.

Security

Het Hotel van Piet Hein Eek ensures proper security of personal data through a secure hotel website (with an SSL certificate). Also, all data noted by telephone will be deleted immediately after processing in the reservation system.

Camera surveillance

Het Hotel van Piet Hein Eek uses camera surveillance to the extent necessary to secure its property and protect its guests. Through camera images, het Hotel van Piet Hein Eek gains insight into the activities of individuals.

Communication

When you send us your email or other messages, we may save these messages. Sometimes we ask you for your personal information which is relevant in a specific situation. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of het Hotel van Piet Hein Eek or those of a third party. We will not combine this information with other personal information that we have.

Purposes

We do not collect or use the information for purposes other than the purposes described in this privacy policy unless we have obtained your explicit consent in advance.

Changes

This privacy statement is tailored to the use of and the possibilities on this website. Any adjustments and/or changes to this website may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Retention period

Personal data is stored for an indefinite period on the secure servers of het Hotel van Piet Hein Eek or those of a third party. This data is stored to improve the quality of our services.

Your rights

We offer visitors the opportunity to view, change or delete all personal information that has been provided to us at any time. Besides, you also retain the right to ‘data portability. This means that you have the right to ask us to transfer data that we have about you to another organization. You also reserve the right to file a complaint with the Dutch Data Protection Authority, if you believe that the use of your data violates the privacy law.

Feedback

We regularly check whether we comply with this privacy policy. If you have any questions about our privacy policy, please contact us:
Het Hotel van Piet Hein Eek
Beeldbuisring 201, Eindhoven
hotel@pietheineek.nl